About Dementia Services Group

We specialize in dementia care. The emotions, safety concerns, and personal care needs are different for those dealing with dementia. At DSG, we are trained to deal with the specific issues our clients are encountering. We know that each situation is different, so we remain flexible with our clients and take the time to really get to know them. Understanding what is important to our clients allows us to provide care options and advice that suits their needs personally and financially.

Our Mission

To improve the lives of those living with dementia by offering support, advocacy, and advice to individuals and families and by providing education to healthcare professionals and senior providers.

Core Values of DSG

  • Inspire Change
  • Be Servant Leaders
  • Work From a Place of Passion and Compassion
  • Advocate for Those Who Are Unable to Advocate for Themselves

Our Team

Our team has received the most extensive training in the most current methodologies for dementia care. And we don’t stop there. We pride ourselves on our remaining current with new programs as well as developing new programs for our clientele. This dedication results in our consultants providing a consistent, high-level, and in-depth service.

Rev. Jamie Wilson Headley – CDP, CDI, CSA, MBA, President & CEO

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DSG is Jamie’s purpose, passion and ministry. She founded DSG in 2009, 3 years into her mother’s battle with Alzheimer’s disease. The tragedy of that disease and the pain she saw it cause her own family, as well as countless others, drove her to stand up and get involved. Jamie has been certified by the Alzheimer’s Association as a Dementia Professional, by the National Council of Certified Dementia Practitioners as a Certified Dementia Practitioner and as an Instructor and also by Johns Hopkins School of Nursing in Alzheimer’s and other Neurocognitive Disorders. She has spent the last 5 years studying brain disorders of all types to include mental illness and traumatic brain injury. She holds a BA and MBA from Dominican University in River Forest, IL and, prior to founding DSG, worked as an operations executive with Fortune 500 companies utilizing her expertise in crisis management, strategic planning, leading through change, and training and development. This expertise transfers into her work as an advocate, advisor and educator. Jamie continues to remain active in her community through her work with the following:

  • Kalamazoo County Advocates for Senior Issues (KCASI) – Vice President
  • South West Michigan Dementia Consortium – Head & Coordinator
  • Kalamazoo Country Club – Board of Governors, Chair Membership Committee
  • Boomers & Beyond Indianapolis – Former Board Member

Beth Schoenfeld – RN, MSN, CDP, CDI, CCP, CHPN, Vice President and Director of Indiana Region

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Beth has a personal passion for dementia education. Early in her nursing career, her grandmother was diagnosed with, and subsequently died, from Alzheimer’s disease. Through this journey, Beth quickly discovered how little health care staff knew in how to care for a person with dementia. Fueled by her desire to help those caring for persons with dementia, she developed a dementia-specific training that is used throughout the state of Indiana with home health aides and personal care attendants. The majority of Beth’s nursing career has been spent in home health care, working in both education and administration. She serves as the program coordinator for the Indiana Home and Hospice Care Foundation (IHHCF), working to create and facilitate increased education for home care agencies in all areas pertaining to improving patient care. The training curriculum for home health direct care providers developed by Beth has been adopted and utilized in agencies throughout the state of Indiana as well as adopted by Ivy Tech Community College. Beth is a registered nurse and received her Bachelor of Nursing degree from DePauw University and Master of Nursing degree with a clinical focus in gerontology from the University of Evansville. She is also a Certified Chronic Care Professional Health Coach (CCP), a designation that is recognized by the disease/care management industry associations as well as the Case Management & Wellness Professionals (NADMWP) group. In a partnership between IHHCF and DSG, Beth has co-authored curriculums for dementia training and certification.
Dementia Services Group has been one of the most influential organizations I’ve worked with since I opened my senior personal services agency. While DSG has been supportive in many areas, the Dementia Certification training has been critical for me. I have been through both the Practitioner and Administrative sessions — both of which have given me critical knowledge to work more effectively with clients and their caregivers. I honestly believe that agencies should not be working with the dementia population at all until they have received this type of training. It’s that important. As an experienced adult educator myself, I can appreciate the things that DSG does that go beyond training. They provide ongoing consultation and support to ensure that new knowledge and skills learned result in new and appropriate behaviors. DSG can then help administrators understand and measure how the new behaviors result in the realization of key outcomes–client outcomes, as well as organizational outcomes.Bill Baugh, CEO, Traditions Senior Care